The platform has been very easy to use since we are new users of this product (we started using it in November 2019).
It's user friendly! We have not encountered any problems or difficulties so far. I would recommend anyone who wants to implement such tool should consider all aspects before implementing them as they may be costly but worth every penny you spend at first time implementation stage. Our main objective was solving our traceability issue which were related mostly to hazardous substances used during manufacturing processes.