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1 Level
766 Review
45 Karma

Review on Ochatbot by David Tadder

Revainrating 5 out of 5

Easy to use, intuitive platform with excellent customer service

I love how easy it was to set up my account! The customer service team at oChatBots were very helpful in getting me started so that everything went smoothly from thereon out - they even suggested some of our own bots we didn't know about before hand which ended up being useful later down the line when things weren’t working like expected or not what we had initially planned.

img 1 attached to Ochatbot review by David Tadder

We have been able add new products directly into Chat without having to create an API key first (which takes time). Our customers can easily search through items using keywords within their messages rather than searching by clicking around pages etc. Some people are still hesitant to use online chats but once you get used to it its great once your happy then you realize just how much easier chatting makes life!

Pros
  • Very straight forward way for business owners, managers,
  • Easy access
  • Fast response times if something is wrong with chat bot/site.
  • Ease of mind knowing all communication between us will be seen immediately after posting instead
Cons
  • Some problems