Header banner
Revain logoHome Page
ochatbot logo

Ochatbot Review

2

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

View on AmazonView on ЯM

Description of Ochatbot

Ochatbot is a Free AI chatbot for eCommerce, support and lead generation. It has advanced eCommerce features with abandoned cart, order status, adding to cart inside the chat window and more. It automatically connects to all ecommerce platforms such as Shopify, Magento, BigCommerce, Woocommerce. It includes live chat and handles support questions and connects to CRM's and ticketing platforms. Leadbot is a simplified version of Ochatbot with prebuilt bots for over 80 industries. Both Ochatbot and Leadbot have Free plans.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great support & easy to use solutions

I like that it allows me access from anywhere via web or mobile app. The customer service team are super helpful in resolving any issues we may have. Sometimes there can be lag between messages which would make you think they aren't paying attention but this isn’t always happening! Give them time - our experience was great once things were sorted out initially (we did not receive an answer straight away). We're solving problems around providing information about products when customers cannot…

Pros
  • It's easy to use and customer service is helpful
Cons
  • Sometimes the lag between messages is frustrating

Revainrating 5 out of 5

Easy to use, intuitive platform with excellent customer service

I love how easy it was to set up my account! The customer service team at oChatBots were very helpful in getting me started so that everything went smoothly from thereon out - they even suggested some of our own bots we didn't know about before hand which ended up being useful later down the line when things weren’t working like expected or not what we had initially planned. We have been able add new products directly into Chat without having to create an API key first (which takes time). Our…

Pros
  • Very straight forward way for business owners, managers,
  • Easy access
  • Fast response times if something is wrong with chat bot/site.
  • Ease of mind knowing all communication between us will be seen immediately after posting instead
Cons
  • Some problems