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816 Review
39 Karma

Review on SHIFT Communications by Steve Harris

Revainrating 5 out of 5

Excellent Customer Service & Efficient Event Reminder Tool

The best part about this product has been its ability to communicate with our customers so effectively that we are continuously increasing their sales without even having to do any advertising or promotions.

img 1 attached to SHIFT Communications review by Steve Harris

It's like magic! I don't have anything bad to say as far as customer service goes (apart from some minor technical issues), but you might want to consider hiring someone more experienced if your website/account management team consists solely of high school students. Our business depends heavily on repeat clients which makes it crucial for us to keep up with all of our current prospects and make sure they receive timely reminders of upcoming events. With Shift’s reminder system, we can easily send out messages and newsletters directly to everyone who has expressed interest in one of our events.

Pros
  • Easy to use program
  • Relatively low cost compared other similar programs
  • Very effective at targeting emails exactly where needed
Cons
  • I will keep silent