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SHIFT Communications Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing Services, PR Firms

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Description of SHIFT Communications

SHIFT is an integrated communications firm that operates at the nexus of art and science to help brands break through and thrive. We leverage data and analytics to engineer the who, what, when, where and how behind programs. We harness deep human insights, empathy and expertise to craft compelling narratives and campaigns that connect on a personal level, and then use advanced targeting to get them in front of the people who matter most. Established in 2003, SHIFT is an AVENIR GLOBAL company representing global brands and emerging category disruptors in the technology, b2b, healthcare and consumer sectors. Clients who have partnered with us include: consumer brands Evite and McDonald’s, tech innovators Appirio, Eloqua, Kaspersky Lab and Rethink Robotics, and health companies Doximity, Grand Rounds and McKesson. Ready to break through? Get in touch at www.shiftcomm.com.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Very happy customer - great product- good services

I like the fact that they are able to target specific groups within my organization which allows me to have more control over our marketing strategy. The platform has also been very easy for us to navigate as well. Sometimes it can be difficult to find things but once you do, everything comes together quickly. If there were any problems with shift communication we haven't noticed anything yet so far. I would recommend using this service if your looking for something new or unique! It's given…

Pros
  • It's nice to know that they are truly experts at their job
Cons
  • I think most of their services are really reliable

Revainrating 5 out of 5

Shift is great at understanding our needs & always looking ahead

I love using shift for my clients because they are always looking out there as far ahead with their marketing efforts than any other agency we work within our industry or client base! The team has been great from day one!! They're very quick learners which makes it easier working together rather quickly (and sometimes too fast!). Our brand needs have changed over time but so do ours goals/targets along side those changes - this works well between us all being able solve problems without having

Pros
  • Their passion, professionalism& knowledge in media is outstanding.
  • Very transparent approach to communication throughout projects when needed
Cons
  • There are nuances

Revainrating 5 out of 5

Excellent Customer Service & Efficient Event Reminder Tool

The best part about this product has been its ability to communicate with our customers so effectively that we are continuously increasing their sales without even having to do any advertising or promotions. It's like magic! I don't have anything bad to say as far as customer service goes (apart from some minor technical issues), but you might want to consider hiring someone more experienced if your website/account management team consists solely of high school students. Our business depends…

Pros
  • Easy to use program
  • Relatively low cost compared other similar programs
  • Very effective at targeting emails exactly where needed
Cons
  • I will keep silent

Revainrating 5 out of 5

Shift is an incredible product, best experience to date

The customer service was amazing! I think it's because they are so close with their clients - which makes sense since you're working for such great companies as Google or Microsoft (or both). It can be hard sometimes figuring out exactly WHAT your team needs from YOU but once we figured things were going well communication became easier than ever before between us all over email/texts etc.. And everything works flawlessly together without any hiccups!! Definitely worth giving this app another…

Pros
  • Great features
  • Professionalism, support staff available 24hrs when needed to assist in setting up accounts correctly.
  • Unlimited data usage is good too
Cons
  • Almost never