1 Level
1292 Review
37 Karma
Review on ESF8 Incident Management by Payton Stovall
Great tool and excellent customer service
I like that this software is easy to use, has many functions in one place (and can be customized), it's very intuitive for new users, provides great information about incidents/incidents within our organization.
Sometimes there are bugs or things don't work as expected - sometimes they need additional features added before we'll buy them again. We've been using Esf 8 since 2013 when it was called eCare. It does what you would expect from an incident management system with multiple modules including patient safety alerts, team communication tools, etc.
Pros
- The interface looks good easy enough so my staff doesn’t have any trouble learning how everything works; most importantly though.the functionallity included seems reasonable! You get all basic services needed..patient care monitoring, complaint tracking through email reporting & much more..but nothing overkill :) All necessary components without tooooooo much unnecessary
Cons
- Some little things
