When we took them out of the box parts of both skates were broken - the accent on one and the adjustment knob on the other. I contacted the seller and his response was prompt and helpful. They looked at my concerns and resolved everything within 2 days. Great experience with this seller. My niece (5 years old) loves skating. She's just learning to skate for the first time and they're perfect for it. The skates are supportive and comfortable enough for her to wear for long periods of time. The ability to adjust is great so she can wear it as she grows.
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