The best feature is that it allows us to have our own version of a travel agent and make changes as needed without having to wait for an agent to approve them. It also has a great reporting system where we can see all of our numbers at once, which makes it easy to keep track of everything. There are some things I like about the software but would prefer if they were a bit more user friendly. For example, when you try to change the date range of the report, it doesn't always work. That's pretty standard with most programs, but it's not something I'm used to with this program. Also, if you don't know how to use the software, it can be difficult to learn. We're solving problems in price negotiation by tracking data from multiple sites and making sure that we're getting the best deal for our clients. This allows us to.