I like how easy it is for me as an admin user, where i can do all my tasks in one place without having 2 apps open at once! It does not allow you too log out of your account if someone else has access so its good when we have different people who need quick updates but dont want their password changed everytime they login which happens alot with other programs!! Great program though. Its great because everyone knows what needs doing from our side (admin) instead than them trying guesswork about whats going wrong etc.. We are able solve problems very fast now since everything gets logged into this programme - no more guessing games anymore :). Nothing really comes up against us here either just minor things such as spelling mistakes being corrected :) Just use commitment manager seriously. ! You wont regret using committement manger. !! The best part was always knowing exactly were each task needed attention/was due next time around /where there would be issues needing fixing before I like the ease of use, the fact that it is so easy to use. The customer support is excellent. I also like the variety of ways the customer support can help you. The customer support is fantastic. I do not like the fact that it is a little expensive. I think it is worth the money. I am a sales professional and this helps me to keep track of my customers and prospects. It allows me to see what is going on and to keep track of their needs.