Info Jabra says it's compatible with the AT&T 983 phone which has a phone jack that I can plug my wired headset into. But the PRO 920 can't connect to that phone jack, so I have to replace the handset with the PRO 9920 base station. This means I have to put on the headset when the phone rings to answer. This is unsatisfactory. After speaking to Jabra customer service I was told to order a separate cable that goes from the jack on the phone to the PRO 920 base. If I hadn't spoken to Jabra customer service I would not have known about this and would not have simply done sent this unit back. Once I received this cable it works very well. This is a well built block.
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