I ordered this product (20 inch) because I have very little space in my toilet. It arrived on time and undamaged (although the box looked shabby). The piping had to be relocated as shut-off valves are located just behind the drawer. Also, the back leg had to be shortened to accommodate the wall vent, which is located just behind the leg. The plumber who had to cut the wall and run the plumbing also installed the sink and (faucet - sold separately). He was also able to show me how to remove the box as I couldn't figure it out (I even called support and they did NOT help - just kept telling me the device is ready to install). Due to the changes that need to be made to the rather expensive device, it looks and works well. A bit pricey but I didn't have many options. Now that it's installed I'm happy with it.
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