I like how easy it was for me as an office manager, since we are using this system in our practice with multiple offices throughout New York City! The ease of use allows us all (including myself) access from anywhere at anytime without having issues or errors occur while trying something new out there within these programs!! There isn't anything really bad about what they have created here either; however if you do not know much coding then maybe try another program first before jumping into one such complex piece because once again their customer service team will be able help walk through everything step-by -step so no worries :) We've been working together now almost 5 years ago when my predecessor had problems getting her computer up & running due too old hardware/software which made creating Xrays very difficult along wtih other things she couldn’ t figureout herself.