The ease of use is by far the best part of this software. It's designed to be simple and intuitive. The program is easy to navigate and the support is excellent. Everything is available to you, so there is no need to search for something you need. The program has a large amount of features, but it is easy to learn. There are a few minor bugs here and there, but they are easy to fix. We are using this software to organize and manage our laboratory testing. It is great for organization and keeping track of our patient results. This software has also helped us to find and retrieve old patient results.