The best thing about this product from my side was that it provides me with so many different ways to advertise through social media, which I really like because sometimes you just don't know what will work for your brand/company! Sometimes there are some glitches but they tend not too often or long-lasting ones at least as far back when we used them last time (about 2 years ago). They're good if someone wants help setting up their account properly; otherwise no real downsides other than price compared to others out here who provide similar services - maybe more features? But overall nothing bad either way considering how cheap these guys were :D.