The support team is very helpful, always willing to help out with any questions you have about your project or ICO launch! I like that they are also providing their own token for users of my platform who want in-depth information/analysis regarding specific coins (eosio).
It's not much but it would be great if there was more transparency into how many people use this service vs what percentage actually end up using all features offered by them -- i'm sure most do though? They provide some unique services which can't easily found elsewhere at such low prices so keep going guys!! We're launching our next big product soon - we've just started building an MVP now while working closely together as partners from day one :) Our goal right after starting work here has been clear since then : To become THE goto place where anyone looking forward towards crypto projects.