I like that it's easy to use, has all of my favorite features (like scheduling) without being too complicated for me as someone who doesn't have much experience with this type of software/toolset in general! It does some things better than others but overall its pretty good at what they do which makes sense since their been around longer then most other companies out there.
The customer service can be somewhat hit or miss depending upon your situation when you're having issues getting something done through them. They are very quick though once everything gets figured out so don;t let that hold up any progress if anything goes wrong during setup / etc.. Scheduling reminders & notifications along side weather data from NOAA seems really useful especially considering how often we get rain here where i live compared to dryer areas elsewhere - saves time not searching multiple sites each day looking for updates about our precipitation levels before heading outside!