The Singular Intelligence AI platform is designed for business teams and for insight teams, that operate in the CPG / FMCG, Consumer Goods, Food & Drink, Beauty, Home Care products space.
It's easy to use with great customer support available at all hours of day or night! I like how it allows me access from anywhere without having an internet connection which makes my work life much easier while traveling across countries as well when working remotely (or being stuck somewhere where WiFi doesn't exist). Sometimes not sure if there are emails going undelivered so sometimes have trouble reaching out about issues we may be seeing through our systems but their team always responds…
Pros
Also excellent Customer Service Support Team who works hard every single hour around clock !:)
I like how it has all kinds of features to help us with our daily tasks as well as long-term goals such as building an omni channel strategy. It can be confusing at times when you first start using but once we get used to everything then its great! There are some things that could use improvement however nothing too major so far. We have been able to automate many processes within marketing operations which was not possible before. This allows me to spend more time focusing my efforts elsewhere
Pros
The best thing about this software is automation
Easy way for data organization, tracking & reporting
Abilityto create reports in various formats
PDF or Excel etc.
Analytics dashboard available through single signon portal
It provides clients with real-time insights and actions across every stage of the consumer journey. Our unique AI-powered technology combines advanced data science and machine learning to provide actionable insights, turning raw data into intelligence.
I like how they give you an idea of where your time will go when using it as opposed to some other tool which just shows statistics without telling you exactly how much time was spent there or why it matters. They have great customer service so…
Pros
Easy to use.
Simple to understand, intuitive UI.
Fast execution of models.
Cons
Expensive.
It lacks a lot of the functions that other tools have (e.g., segmentation).
In some cases, we ran into issues trying to build models.