I liked that they were able to help me with my computer problems, even if it was not in their field of expertise! They helped troubleshoot some things but didn't really solve them completely so we had more work done by other companies after our initial visit from MTS than before when working directly through this service provider!! It's worth trying out at least one time just as an experiment - you never know what will happen or how helpful your techs can be. If someone has questions about computers/hardware then give these guys (Mtsquad!)a try-they are very knowledgeable AND friendly too. !