I love that it's integrated with other platforms like Slack so all my team can easily comment without having to open up an additional browser window! The UI design could be more modernized/modern feel in order for people who are not as tech savvy when reviewing or using this platform would have less of issues getting used too their functions quickly - but overall great product!! We're solving our internal client satisfaction surveys by allowing clients access from anywhere via mobile devices (which we don't offer internally) while also offering them online reporting where they choose which questions & dates etc.. They appreciate being able t odo both at once through one app vs multiple apps if needed.