This first docking station worked great with my Dell X1 with Thunderbolt 3 port, really plug and play. But when I connected my new Lenovo E15 Gen2 with Thunderbolt 4 to an HDMI-to-HDMI and a DP-to-HDMI, the device failed. I contacted the manufacturer and explained in detail what I was using and seeing nothing wrong with the units they sent me a new replacement unit overnight and the new unit worked great with both units. All ports work great and this is a very well made hub. I was impressed with the design and layout of the box. Yes, for some reason the 2 front USB ports are upside down, but they work fine. The technical support staff were very helpful and interested in solving the problem quickly. I need to buy 3 more of these hubs for the other new Lenovo hubs I just bought for my office based on the performance of this hub, the reasonable cost and the flexibility it offers. Thanks again Tiergrade for the great service.
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