I like how easy it was to create my first account, as well has all future ones! The customer service team are always willing/able help you with any questions or concerns about our platform - they're super friendly too which makes me feel comfortable using their product every day at work!! There's not much i dislike really but maybe there could be more templates for different types e mail campaigns? It would make things easier when creating new emails if we had some pre-made template options available instead having tp retype them out manually each time?? Overall great tool though very simple yet powerful so far (we've only used 1 campaign up until now). We have been able get lots done in little amount oof times compared other platforms where normally its quite difficult getting off your feet once started working away haha :P.