Loved them when I first got them. Very comfortable and looks great.... Bought them in July and both heels had a hole in them while cleaning up my racquets in November (probably played once a week = around 20 rounds I think). I've always wanted to call support but forgot until I got them out this spring. Now they do not accept returns or endorse their product. I know it's my fault, but fair warning, they don't last very well.