"upgrade" 1/2 inch swivel connector broke when battery hit, after negative feedback, no request for replacement, they sent me a replacement very quickly and free of charge, can't beat this customer service and willingness to back standing by their product and making sure customers are happy AAAA +++++ Fell apart on impact with 1/2 Dewalt trash, couldn't even take the warehouse work on my truck. Deff doesn't affect the downrate, I can't imagine how long it would take if it was on Impact
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