The fan came quickly and the packaging was new. I ordered fans from Amazon where the boxes were beaten up. Let me just say I bought this for a sleeping fan. I like it when my fans drown out all the noise. I recently bought fans for $40-$50 and needed two fans in my room because they weren't loud enough. This fan is very noisy at 3 and I took another fan from my room. I am delighted with this fan. Also, I get good airflow from the front. I know this was the problem (maybe they fixed it?). I love this fan and think it was a good purchase. (I don't leave positive reviews very often).
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