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Austria, Vienna
1 Level
715 Review
40 Karma

Review on MYFAMIREA by John Carter

Revainrating 3 out of 5

Experience with the MYFAMIREA Online Store was disappointing

An online retailer called MYFAMIREA, which claims to specialize in house and kitchen, event and party supplies, and decorations, recently left me with a bad taste in my mouth. They claimed to give high-quality products and top-notch customer service, but I found neither of those things to be true. With unclear product descriptions and poorly labeled categories, the website was challenging to browse. I attempted to contact customer support for help, but I only received snarky and unhelpful responses. To make things worse, the items I ordered were of poor quality and arrived late. Even some of the things were broken and useless. The customer support staff provided even more resistance when I tried to return the items and get a refund. Overall, I wouldn't suggest MYFAMIREA to anyone looking for products for their house or an event. Their goods are of poor quality, their website is challenging to use, and their customer service is rude and unhelpful. Shop elsewhere to save yourself the trouble and effort.

Pros
  • Outstanding customer service with a quick reaction time and friendly assistance
Cons
  • The product descriptions and images may not be sufficient in the eyes of some consumers.