We've been ordering them for our water jug for a while and the last two batches we've received have always been completely smashed or broken: you can sand hear in it The package is moving and there is a lot of it, so it's strange. We need it to use our water filter, but we're already thinking about getting another water filter pitcher because of this problem. The filters usually work well but we have had instances where even after following all the instructions there are still small bits of black sand left in the water we drink so I'm not sure I should give this one more than 3 stars. and would give it a 2 if it wasn't because I really haven't had any issues with filters other than then and the fact that they always send us at least one broken one. Which I think is very unprofessional when you add one that doesn't work to a batch you give customers: with
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