I was very nervous about the delivery condition. Contrary to the bad reviews regarding transport damage, my device was really well packed in a double box. , hard rubber inserts in the corners of the base, individually cut styrofoam to protect all corners. Thick cardboard on the top and bottom of the device. glass door protection. I used to work for UPS and we would consider the current packaging sufficient - I'm not sure how much more they could do here without shipping on a pallet and charging additional fees. Product: good looking, cooler version than Frigidaire, NewAir. , GE is about this price. I want soft drinks, not a wine cooler. I liked that it has a handle and a glass door. The fan is good too, as some other devices have shown intermittent cooling, but the fan makes up for the cold air. Mine has a small scratch on the door (top) that I only noticed - it was under a protective film so I'm guessing it's already there. A bit of a shame, but then again, be picky here. The LED light is on or off all the time. Will update if something breaks, otherwise 5 stars. Look carefully at the packaging when you receive it and don't forget to acclimate it for 4 hours.
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