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Austria, Vienna
1 Level
718 Review
64 Karma

Review on EVEDESIGN by Kenneth Barnes

Revainrating 3 out of 5

Low quality of both the product and the service provided to customers

My experience as a frequent shopper at the EVEDESIGN online store has left me dissatisfied with both the overall standard of their products and the quality of their support for customers. Their selection is restricted, and the quality of the clothing is, at best, unremarkable; this is despite the fact that they claim to be able to provide an appropriate outfit for any circumstance. It is unacceptable that many of the products I have bought have been rendered useless after only a few uses, especially given the high values at which they were sold. In addition to this, their customer service is below average, which makes the entire purchasing experience even more aggravating. When a response finally is provided, it is frequently pointless and unsatisfactory, and this can take a very long time to happen after the initial inquiry has been made. The return process is a living catastrophe due to the company's convoluted and unfair return policy. In addition, EVEDESIGN is a long way behind their competition in terms of the design of their websites and the quality of the user experience they provide. The website is cumbersome and difficult to traverse, making it challenging to locate the information that one is seeking. Their size charts are inconsistent and difficult to understand, which results in incorrect purchases and an increased number of returns. In general, I do not advise patronizing the EVEDESIGN internet store for any shopping needs. In the realm of online purchasing, they are a letdown due to the subpar quality of their products and customer service, as well as the antiquated design of their website and the restricted range of products they offer. Avoid the trouble and go shopping somewhere else instead.

Pros
  • Reasonable costs.
Cons
  • goods of poor quality.