I have used this product several times over several months. I have long hair and haven't had any problems with hair tangling (as some other reviewers have mentioned). I only used it when washing my hair during the shampoo, not during the conditioner. I'm comfortable holding it in my hand and easy to hold, I put the pen between my index and middle fingers and place the rounded part in my palm - easy. dead easy. The pointy parts are harder than I expected, but as long as you don't apply excessive pressure it shouldn't hurt. I applied a little pressure and my head/hair was a lot cleaner after my hair was washed and dried. My hair has also become more voluminous. The reason for 4 stars and not 5 is that I recently noticed a tiny hole in one of the pointed ends. Now I feel the need to throw it out because I don't want to worry about water seeping in or mold building up. I'm not sure how or when that happened. It's a shame, because I've only been using it for a few months and have only used it to wash my hair so far, about 2/3 times a week. I have nothing bad to say other than the hole.
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