We have found that Asi has provided us with excellent customer service and has been very responsive to any issues we may have encountered. I can honestly say that they are all about their customers and strive for the highest level of satisfaction. The system itself is easy enough for anyone to use without much previous experience. It is not too advanced but would be great if they added more features. If you're looking for an easy to use email forwarding system, you should definitely consider using them. They provide excellent customer service and always seem to go above and beyond what's expected from a vendor.