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1 Level
806 Review
33 Karma

Review on BankPoint by Rich Schobinger

Revainrating 5 out of 5

Great experience overall and would definitely recommend

The customer service, ease of use, ability to make changes without having to wait weeks or months for approval from IT was great! There were some features not as easy to navigate (such as searching transactions by date range).

img 1 attached to BankPoint review by Rich Schobinger

I think it's very difficult with this bank software/API but we found ways around those issues through trial-and-error methods such as logging into another browser window when using our mobile devices at work. We are trying different solutions because there isn't one particular problem solving solution here - there may be many problems solved depending upon what you need out of their product line. This has helped us solve the issue of being able to pull up all information about customers quickly so they don't have to contact them via phone every time.

Pros
  • Customer Service
  • Ability To Make Quick Changes And Not Wait For Approval From ManagementTeam
  • Easy Way Of Communicating With Employees Through Email Or Social Media Platforms.
  • Mobile Devices Are Very Useful & Help Us Keep Up In A Fast Paced World :)Cons : Difficulty Sorting Information By Date Range DueTo Software Issues Such As When You Have Many Transactions That Go Over Different Time PeriodS
Cons
  • Almost never