I really appreciate how easy it was setup! It's very intuitive especially when you have someone who knows what they're doing set everything else up (even if there were issues). Honestly nothing too much about this product but maybe some more options/features would be nice? Maybe an option in between high definition video versus standard camera resolution could help out here as well?! We use them primarily because we love their price point vs other companies at our level - even though most things work great right away- sometimes something does not come installed correctly so having those extra 24 hour support hours might make sense depending upon your needs!! For us personally using these helps keep track within my organization without me needing additional time from others keeping tabs over top off all departments etc.,etc..