Updated in Responses. Support provided me the right disk cloning software and it worked. Upgrade from 1* to 5*. First rating: Maybe a great disc. Hopefully. The Seagate website has simple instructions on how to clone an existing laptop drive to this drive using a USB cable. Unfortunately, the Seagate Drive Wizard doesn't run on my Windows 7 laptop and prompts me to connect a Seagate drive. It is plugged in and seen by Windows 7 as a Seagate SATA bridge, USB key and 1TB hard drive. I bought this drive instead of the slightly cheaper OEM version because it came with support. Support replied a day later on Sunday (great) but with two suggestions, both starting with a disk wizard software (not great). Waiting for customer service to see if they can get the software and disk. is working. Other observations: Seagate Disk Wizard installed a service or two that now start when the laptop boots up (not cool). It is described as a set of discs, but there is no set, just one disc, nothing. The package does not include a USB cable.
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