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Review on Air washer LG HW306LME0, white/blue by Danuta Popardowska ᠌

Revainrating 1 out of 5

I'm disappointed with my purchase, products are no good.

The sink is probably good, in principle, it was not possible to fully use it. I do not advise buying through the official LG online store if you are not in Hong Kong. Service at the level of plinth! I made an order on the website with delivery to St. Petersburg from Hong Kong. Delivered by a logistics company. The courier said that he does not check the goods, his functions include only delivery. When turned on, it turned out: the light button does not work on the new humidifier, the child lock does not work, the fan knocks! I contacted the LG contact center - they promised to send a specialist from the service center to draw up an act. "Wait for a call." Still no call or specialist. Tell me, WHERE AM I THEN WITH THIS ACT? SHOULD YOU SEND A PACKAGE TO MOSCOW BY MAIL? AND WAITING FOR REPLACEMENT OF GOODS OR REFUND? WHY IS THE PRODUCT NOT CHECKED WHEN SHIPPING? The main thing for the store is to sell, and then what about consumer protection - it doesn’t matter! If I bought it in a simple store, I could check it right away and immediately hand it over, but what about the spoiled holiday (bought as a gift) and with additional problems. I do not advise this "premium fan" for 20 thousand to anyone! and shop with LG Officials! Apparently there is a "crisis" both at the plant and in management. About 10 years ago, the company did not welcome such an attitude towards the buyer. I will write and speak in all media and try to get through to the LG representative office in the 2022. Wasted money, not a product!

Pros
  • Failed to use all features
Cons
  • When turned on, it turned out: the light button does not work on the new humidifier, the child lock does not work, the fan knocks!

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