The best part about Hoping In is it shows how busy an area (or not) your childcare center actually has! I can see exactly which spaces are being filled each week as well have my calendar updated immediately showing me when those openings will expire or close again in 2 weeks time.. That's great information for scheduling more openings if needed!! We use this system solely because we don't want our clients/parents paying full price only then find out their child needs another care setting due high demand at current one! Easy for us as providers since it is all in one place! The interface can sometimes feel clunky but I've found my way around pretty quickly so not much an issue at this point (maybe if more people use it). We were able to create our own categories with no problem once we realized what they are about. They made available some great resources when first starting out which helped immensely with setting guidelines/categories etc.