Review on 💼 ProCase 14-15.6 Inch Laptop Sleeve Case Protective Bag for MacBook Pro 16" 2019, Ultrabook Notebook Carrying Case Handbag for ASUS Acer Lenovo Dell HP Toshiba Chromebook Computers - Light Grey by Travis Vasquez

When I received this product, I looked at it very carefully and gave serious thought to the design of this handle bag. Design flaw where the handle is located. When in use, which I humble opinion is a pen, the person carries the laptop case with the zippered side down. To fix this, the handles should be on the bag carrying the laptop with the zipper up so that the weight of the laptop is not affected by the strength of the canvas bag body. Which, I assure you, is far stronger than the bag's zipper. Or they could remove the handle altogether. I didn't have a laptop bag before buying this one so I bought this one. It was a bit larger than the Amazon base variant, but it looked good in the photos. And I can say that apart from one big mistake, it's pretty well done. The lining is very soft, the outside is very strong and the handle is very well attached. Other than that, the bag is pretty useless. I was walking around the resort while on vacation with my pocket laptop in tow when suddenly my laptop fell out. Hits the ground, hits the concrete and happily bounces in the grass. I say luckily my laptop still works although it is damaged and the screen is now slightly raised. Hopefully my travel insurance can cover this, if not I'll email Revain again. I don't know what they could have done because I probably should have bought the Revain Basics product from the start or at least not used this bag as I was having issues before using it. I don't really know what Procase is, but in my opinion they can't do anything with this product. Who should I talk to about my laptop?