I like that it's very intuitive - no training required! There are some things you need more time with than other tools in order get used them but overall we're really happy so far because they've been able solve our problems right away without any issues at all from us as an agency or clients using this tool together.
We have had zero complaints about anything since getting started last week!! So many different types/categories within each area which makes finding what your looking specifically super simple too :) If there were one thing i could change? Maybe make sure people know exactly where everything goes when creating new areas instead if just being told "this will go here" etc.. But honestly once someone gets familiar wtih work board itself then figuring out those details isn't much harder either :). As mentioned above though; great product &; highly recommend over alternatives such as Google sheets + spreadsheets ;).