When you're on well water it's difficult to find dishwashing detergents that work efficiently and are safe for septic systems. While our well water tastes good (no iron taste), it's still hard and spoils glass and plastic dishes (we don't have a water softener yet). This product seems aimed at softening water without harsh chemicals to clean dishes, which was exactly what was needed here. I use rinse aid and don't use the heat option to dry dishes and it works very well. Our dishwasher is a basic GE unit that came with a 1.5 year old house. I suspect as we upgrade the device, the results will improve even more. Another thing is liquid dish soap (for hand washing). I am not impressed with this version of this product. Anyway I will continue to use it and would recommend it to anyone having hard water issues.
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