Dear biorobots from Samsung. From the bottom of my heart I want to thank you: Firstly, for the amazing famous Samsung quality. The SSD EVO 860 purchased in your company store, bought to replace the failed one, worked for a little more than a week (it was no longer detected in the BIOS) Secondly, for your polite indifference. On April 21, I sent the SSD to an authorized brand center, where they promised me to resolve the issue with a replacement within 5-7 days. The deadline has passed. And to my questions and requests to resolve the issue with providing me with a disk, everyone: the call center operator of the service center, the representative of the online store, the Samsung call center operator, and the terribly busy senior manager (will answer you within 2 working days) answer the same same: 1) when the issue will be resolved, I don't know 2) I'm sorry. The uniformity of answers without a solution makes me think that all of you have long been replaced from people to biorobots, only they made a mistake with the firmware, they forgot to fill in the client-oriented files. I don't need your regrets. In this difficult time, I work at home, and the laptop is the means of my income, and, thanks to you, there is no operating system carrier in it. You received my money immediately and in full, and I received NOTHING except yours, I'm very sorry. Thank you! Thanks to you, I have already participated in an amazing promotion: buy two SSDs, get one. I promise to share my gratitude in the most accessible ways with the maximum number of people available to me on the Internet. Today is 04.05202222. Information appeared: Samsung is doing well, the disk is working. That is, I have, apparently, hallucinations along with the BIOS. However, I still don't have the disc. They promise to deliver on May 6th. There are no couriers! p. 07 May. The disc has not been returned to me. . The main thing is that the bank account works for the reception! And after receiving the money, Samsung customers are no longer interested.
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