I was looking forward to trying out GUGULUZA, but I was rather disappointed. The team's enthusiasm for the outdoors and years of experience in the field weren't enough to ensure a satisfying adventure. The first problem was that much of their gear was broken. This hampered my ability to enjoy my time outside and was really aggravating. I felt lost and bewildered because their crew lacked knowledge and couldn't provide proper direction. In addition, I had poor service from them. I received unsatisfactory responses to my questions, and the company didn't seem really concerned about my issues. Overall, GUGULUZA left me feeling dissatisfied and annoyed. As a non-native speaker, I had great expectations for this company's outdoor excursion, but they fell short. To anyone seeking a memorable outdoor experience, I would not suggest GUGULUZA.