I like that it has a lot of choices when creating forms and templates. It's easy to use and navigate in order to find what you're looking for. There are still some features that need to be added such as a way to include comments. The price point is a little high at $300/year per user compared to other solutions out there. I recommend this product if you have a large staff where having a central database of all information would be beneficial. We needed an efficient program to track our projects and tasks.