I like how easy it is to use. The interface is very intuitive and has some great features such as monitoring. You can set up alerts and get notifications when something goes wrong. It does not have all of the tools you may need but what it does have we are able to customize. I would say go for it! There isn't much you can dislike about this software. If you are just looking for an easy way to monitor your servers and automate backups, then this is perfect for you. We were using Nagios to monitor our servers and backup them automatically but this was too time consuming. The ease to manage applications from our end as well as their support team who are always there with any queries or issues we face while using this product! Nothing much I can say about it because all aspects seem good but then again its not like if you have some negativity towards anything else so far no complaints here :) We used them mainly for email services through which they provided us many features such as archiving emails etc.,.