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Iran, Tehran
1 Level
694 Review
62 Karma

Review on PartsW by John Langdon

Revainrating 3 out of 5

A Very Disappointing Experience with PartsW Due to Their Poor Quality Products and Service

PartsW is a well-known online retailer that specializes in delivering high-quality replacement parts, and as an auto enthusiast, I was delighted to give them a try because they are experts in their field. However, my interactions with this company have left me feeling really let down and frustrated. To begin, I was really disappointed by the limited range of things they had available. In spite of the fact that they assert that they are experts in providing control arms, shocks, struts, and replacement components of the best quality, the reality is that their inventory is restricted and out of date. I was unable to discover the particular components for my automobile that I required, and the ones that they did have were priced too high in comparison to those offered by other vendors. Things were made even worse by the terrible customer service that was offered by PartsW. I contacted their support team to enquire about the availability of some parts, but I received a condescending and unprofessional response from them. The representative seemed as though they had no interest in assisting me and provided very little information that was actually helpful. In conclusion, after obtaining the components that I had ordered, I determined that the quality was inadequate. They were badly manufactured and did not fit properly, which led to further annoyance as well as more expenditure as a result of having to purchase replacements from a different vendor. In general, my time spent with PartsW has been filled with a great deal of dissatisfaction. The company's restricted selection, bad customer service, and inferior items do not match up to the expectations set by the marketing. This is not a business that I would suggest to anyone looking for dependable replacement parts for their vehicle, whether car owners or auto mechanics.

Pros
  • focuses on premium replacement parts.
Cons
  • Website with poor design and layout.