I have used them several times now and they are always professional and very helpful. They have great customer service! I highly recommend them! They do all of my hair color and cuttings appointments. I love their professionalism and how fast they get done with my appointment. I also like that they have a wide variety of products to choose from and I can go back at anytime if there is something I don't like about it. My only dislike is that sometimes you can't see what you're doing while you're in the chair. Sometimes I can't tell if my roots are even or not. But other than that, I haven't had any problems. I am so happy with them because they are so efficient and professional. I think anyone would benefit from using them.