The ease of use for creating new forms/pages as well as editing existing ones makes this software very easy to learn. I have not found anything in particular about jet pack workflow which i dislike but would like to see some improvements made with future updates or releases. It has been great so far! We are able to easily create custom pages using our own templates. This allows us to keep things organized much easier than if it was just straight out of wordpress itself. And since its all done within one platform you don't need any extra plugins etc. Just make sure your current theme supports page builders otherwise there will be issues down the road when trying to edit content directly instead of having everything built into an automated form builder system. Having multiple people working together at different locations can now collaborate quickly and efficiently while keeping everyone up-to date with what's going on throughout each stage of production. There isn't really too many downsides.