The software interface made it easy for us, as non-technical people in our organisation without any previous experience with calibrations or measurements of instruments (we are mostly medical device engineers), set up complex laboratory procedures from scratch!The ease by which we could run experiments has been incredible - even those who were very experienced at first found their way into solving technical problems using this toolkit well enough fast too!!There have only come minor glitches during testing sessions but they seem like things you should expect when running such an extensive platform online 24/7 over years since launch?!In short? A must use product if your goal includes getting accurate real time data about quality parameters used across many different companies' products worldwide. The ability for us to have our own internal system of calibrating equipment, which we don't currently use. It's not easy to set up initially but once you understand how it works there are many benefits. I do like having my own in house maintenance team who can perform their tasks more efficiently than relying on external companies. We are able to measure ourselves against other organisations standards using this software.