Header banner
Revain logoHome Page
John Stowers photo
1 Level
795 Review
57 Karma

Review on iLoyal by John Stowers

Revainrating 5 out of 5

iLoyal - Great Company With Amazing Support

This system offers great customer service through its live chat feature as well being able to access it from your mobile device at anytime! When we don't have internet connectivity this can be frustrating because you cannot get in touch with someone if needed or send an email (which are usually received within minutes).

img 1 attached to iLoyal review by John Stowers

If there was something that my team could implement better would probably help solve some issues too - maybe more training? We've been using ilovelong since last year so far no complaints other than what's already listed above regarding online availability when offline network connections aren’t available. A solution which helps us increase our conversion rates by keeping all clients informed about their loyalty points via SMS messages/emails etc., while offering excellent support services during peak hours without any extra charges.- Easy integration between website & app- Best Customer Service Team.

Pros
  • Live Chat Feature for customers, easy signup process where they complete once only then receive instant response back into contact center queue; ) Mobile App is very good especially now days people like quick information fastly before going out just click one button call me later option directly onto phone number provided
Cons
  • Minor Issues