I like that it allows me to reach out directly with my contacts while also reaching other people who are interested as well! It's easy enough to use but doesn't have too many bells or whistles yet so you can definitely get your hands dirty right away if need be (I did!).
The best feature about this product? Definitely not having any complaints at all really; everything has been great thus far!! If there was anything i would say they could improve upon is their customer service department - however we've had no problems whatsoever! So much time saved by using pitch box rather than emailing everyone individually through LinkedIn etc., which used to take hours of work every week when managing our networks manually before usebiase came along :).