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Julio Roberts photo
France, Paris
1 Level
748 Review
36 Karma

Review on DSDZ by Julio Roberts

Revainrating 2 out of 5

DSDZ stands for "Disappointing Quality and Customer Service " in abbreviated form.

I do a lot of my shopping for men's apparel online, so I was really looking forward to trying out DSDZ. My experience, unfortunately, was not even close to being satisfactory. To begin, I was quite dissatisfied with the overall quality of the merchandise they offered. After only a few uses, the shoes and clothing that I bought appeared to be of low quality and were manufactured poorly. They also did not last very long. The jewelry was also of poor quality, and it did not resemble the images that were displayed on the website in any way. Their customer support was unhelpful and unresponsive, which made the situation even more difficult. It took them days to respond when I contacted them to enquire about returning my items, and their return policy was not as clear as it ought to have been. My time spent purchasing at DSDZ was, on the whole, not nearly as enjoyable as I had hoped it would be. This is not an online business that I would recommend to anyone who places a high value on having a positive shopping experience overall. There are a great number of other online stores available today that provide customers with superior goods and a more enjoyable purchasing experience.

Pros
  • Excellent service provided by a quick and helpful support staff.
Cons
  • Not all nations support international shipments.