The best thing about live face on web is that it is very easy to use and has a very friendly and helpful customer service. it is easy to set up and navigate. I don't really like the fact that you have to pay a monthly fee to use the service. I would like to have a free trial period before I commit to a monthly fee. I would recommend live face on web to anyone who is looking to use a live person on their website. I have used live face on web to help with my website. I have found that it has made my website more friendly to my customers.